How quickly do you respond to calls in South Saint Paul?+
For active leaks or storm damage, we prioritize South Saint Paul calls and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on our current route through South Saint Paul.
Do you provide free, upfront pricing before starting work?+
We give every South Saint Paul customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
Are you licensed and insured to work in South Saint Paul, MN?+
Yes — Big Toms Roofing is fully licensed to perform Storm Damage Roof Repair in MN, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
What happens if my roof is leaking right now?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away — we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Can you help with my storm damage insurance claim?+
Yes — we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many South Saint Paul customers say this cuts weeks off their claim process.
What's the typical timeline for a replacement?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
What roofing materials do you install?+
Our South Saint Paul crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems — we'll help you choose based on budget, home style, and how long you plan to stay in the house.
Is your workmanship guaranteed?+
Yes — we back our labor with a written workmanship guarantee, and manufacturer-certified installations qualify for extended material warranties as well.
Do you do pre-listing or pre-purchase roof inspections?+
Yes, we perform pre-purchase and pre-listing inspections throughout South Saint Paul with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
What's your full service area in South Saint Paul, MN?+
Beyond South Saint Paul, our crews regularly service the surrounding South Saint Paul, MN area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
