How quickly do you respond to calls in South Saint Paul?+
Emergency calls jump the queue — we aim to have someone stabilizing an active leak in South Saint Paul the same day. Non-emergency estimate requests are typically scheduled within a day or two.
How does your pricing work?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
Are you licensed and insured to work in South Saint Paul, MN?+
We hold an active MN contractor license and full insurance coverage, and we'll provide proof of both on request — most South Saint Paul customers ask, and we expect that.
Do you offer 24/7 emergency roof repair?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away — we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Will you work directly with my insurance company?+
We regularly coordinate directly with insurance adjusters across South Saint Paul, MN and provide the photo documentation and scope reports they need to process claims efficiently.
How many days will a reroof take at my South Saint Paul home?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
Do you install metal roofing or just shingles?+
Our South Saint Paul crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems — we'll help you choose based on budget, home style, and how long you plan to stay in the house.
What kind of warranty comes with a new roof?+
Every Roof Installation job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Do you do pre-listing or pre-purchase roof inspections?+
We do these regularly for South Saint Paul homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
Do you serve areas outside South Saint Paul too?+
Beyond South Saint Paul, our crews regularly service the surrounding South Saint Paul, MN area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
